Privacy Policy

Our Commitment to Your Privacy

At Ludosphere, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or services.

Information We Collect

Personal Data You Provide

We may collect personal information that you voluntarily provide to us when you express interest in our services, contact us through our website, or participate in activities on our site. This information may include your name, email address, phone number, and any message content you submit through our contact forms.

Automatically Collected Information

When you visit our website, certain information may be automatically collected, including your IP address, browser type, operating system, access times, and the pages you view. This data helps us understand how visitors use our website and improve our services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. For more details, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

• • To respond to your inquiries and provide customer support
• • To provide, operate, and maintain our website and services
• • To improve, personalize, and expand our website experience
• • To understand and analyze how you use our website
• • To develop new products, services, features, and functionality
• • To send you project updates and marketing communications (with your consent)
• • To detect, prevent, and address technical issues and security threats

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining the highest practical standards.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Typical retention periods range from 1-3 years for general inquiries and up to 7 years for contractual documentation.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• • Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as hosting, analytics, and email delivery
• • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
• • Business Transfers: In connection with any merger, acquisition, or sale of company assets, your information may be transferred
• • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

• • Right to Access: You have the right to request copies of your personal data
• • Right to Rectification: You have the right to request correction of inaccurate personal data
• • Right to Erasure: You have the right to request deletion of your personal data under certain conditions
• • Right to Restrict Processing: You have the right to request restriction of processing your personal data
• • Right to Data Portability: You have the right to request transfer of your data to another organization
• • Right to Object: You have the right to object to our processing of your personal data

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.